Bookmark : https://www.citisprint.co.za/contact-us/faqs/do-you-have-your-own-offices-in-most-south-african-cities-and-towns-to-offer-both-excellent-service-and-less-expensive-rates/?id=42&entryId=11
Skip to : [Content] [Navigation]

Do you have your own offices in most South African cities and towns to offer both excellent service and less expensive rates?

One could say the jury is still out on that one, but Citi-Sprint has made a conscious decision not to go that route many years ago, and here are the reasons why: adding infra-structural cost and control measures to an existing operation ultimately calculates into higher operational costs, which invariably leads to unavoidable rates increases to the end-user, you.

Over the past 26 years we have established strong relations with a few carefully selected logistics operators who have essentially become our associates. To ensure that our high service standards are maintained though, our relationship with these associates is governed by comprehensive service agreements, while our clients benefit from our ability to maintain competitive rates as a direct result of this arrangement.

In reality we have discovered that, properly managed, such an operational setup allows for better service delivery and is by far less costly.